Braiding Policies
HAIR BRAIDING POLICY
💫 Hair Braiding Policy
Thank you for booking with us! Please review the following policies to help ensure a smooth and respectful experience for both you and your stylist.
1. Hair Prep
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All clients must arrive with hair washed, detangled, and free of any oils or products.
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We do not offer hair washing services. Your stylist will apply oil on the day of your appointment.
2. Late Arrivals
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A 10-minute grace period is allowed.
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After that, you’ll be charged £1 per additional minute.
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At 30 minutes late, your appointment will be cancelled and your deposit forfeited.
3. Hair Extensions
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We only braid using pre-stretched Expressions hair.
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If you bring a different type of hair, your appointment will be cancelled with no refund.
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Need us to supply the hair? Add it as an extra when booking and DM us your color preference right after confirming.
4. Deposit & Payment
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A 30% non-refundable deposit is required to secure your spot.
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The remaining balance is due in cash on the day. Please bring the exact amount, as change may not be available.
5. Cancellations & Rescheduling
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You must cancel or reschedule at least 48 hours in advance to avoid penalties.
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Appointments rescheduled within this timeframe must be rebooked within the same month.
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Deposits are non-refundable, regardless of cancellation reason.
6. No Call / No Show
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Missed appointments without notice will be charged 50% of the remaining balance, which must be paid before booking again.
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To avoid this fee, contact us at least 48 hours in advance if you can’t make it.
7. Feedback & Responsibility
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We’ll check in with you at the end of your appointment—please share honest feedback.
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Once you leave, we are not responsible for any issues with your hair.
8. Opening Hours & Emergency Appointments
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We are open Monday to Saturday, 9am – 5pm.
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Bookings before 9am or from 5pm are considered emergency appointments and will incur a £20 fee.
9. Questions?
